# Guest users not visible in Asana project **URL:** \ **Category:** In Progress\ **Tags:** project-views, projects, tasks\ **Created:** [19 November 2025 15:40 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901 "2025-11-19T15:40:35Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Ксения\_Методолог](https://luna1.co/8d76cd.png) [@Ксения\_Методолог](https://forum.asana.com/u/%D0%9A%D1%81%D0%B5%D0%BD%D0%B8%D1%8F_%D0%9C%D0%B5%D1%82%D0%BE%D0%B4%D0%BE%D0%BB%D0%BE%D0%B3)\ **Post date:** [19 November 2025 15:40 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/1 "2025-11-19T15:40:35Z")
I added the organization’s guest users to a shared project in Asana, but they continue to see each other as private users. How can I make private users see each other? ---
**Author:** ![Christine\_Bolton](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/christine_bolton/32/66614_2.png) [@Christine\_Bolton](https://forum.asana.com/u/Christine_Bolton)\ **Post date:** [19 November 2025 15:47 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/2 "2025-11-19T15:47:37Z")
Hi @Ксения_Методолог Have you added both to the project? If they aren’t members of the project itself they won’t be able to see each other. ---
**Author:** ![Christine\_Bolton](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/christine_bolton/32/66614_2.png) [@Christine\_Bolton](https://forum.asana.com/u/Christine_Bolton)\ **Post date:** [19 November 2025 15:48 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/3 "2025-11-19T15:48:13Z")
Here is a great reference for this btw [Who sees whom, a guide to guest visibility with Batman & Robin](https://forum.asana.com/t/who-sees-whom-a-guide-to-guest-visibility-with-batman-robin/69885) ---
**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\ **Post date:** [19 November 2025 18:03 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/4 "2025-11-19T18:03:23Z")
@Bastien_Siebman and I have both seen this same thing and we believe maybe there’s a bug or a change to how this feature operates. See his post about it here: > [@Who sees whom, a guide to guest visibility with Batman & Robin](https://forum.asana.com/t/who-sees-whom-a-guide-to-guest-visibility-with-batman-robin/69885/28): > > fyi I recently stumbled upon a case that could potentially force me to reconsider the whole post: in a project in Asana Inc instance, I am a project member and I some other project members as “Private User”… Which is not how it used to behave [@Forum-team](https://forum.asana.com/groups/forum-team), Any chance you could look into this? @Christine_Bolton, as a result, I’ve unmarked your solution for the moment; hope that’s ok. Thanks, Larry ---
**Author:** ![Ксения\_Методолог](https://luna1.co/8d76cd.png) [@Ксения\_Методолог](https://forum.asana.com/u/%D0%9A%D1%81%D0%B5%D0%BD%D0%B8%D1%8F_%D0%9C%D0%B5%D1%82%D0%BE%D0%B4%D0%BE%D0%BB%D0%BE%D0%B3)\ **Post date:** [19 November 2025 19:26 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/5 "2025-11-19T19:26:59Z")
Yes, I am the project admin in a single shared project, but even in a shared project, I see guests as private users. ![image](https://us1.discourse-cdn.com/asana/original/4X/7/3/1/731b2ba695aa1c261e21c9e0b75ab23953bfa47c.png) ---
**Author:** ![Joanna\_Colgan](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/joanna_colgan/32/279312_2.png) [@Joanna\_Colgan](https://forum.asana.com/u/Joanna_Colgan)\ **Post date:** [19 November 2025 20:08 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/6 "2025-11-19T20:08:45Z")
@Larry_Berger_lpb - Larry, thanks for spotting that! @Ксения_Методолог I have reported this as a bug, as this is not the expected behaviour. We will be in touch with any findings when possible! ---
**Author:** ![Christine\_Bolton](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/christine_bolton/32/66614_2.png) [@Christine\_Bolton](https://forum.asana.com/u/Christine_Bolton)\ **Post date:** [21 November 2025 01:27 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/7 "2025-11-21T01:27:28Z")
Of course! I wasn’t aware of the bug. Glad it’s been flagged & hope it gets resolved soon! ---
**Author:** ![Ain\_Roesley](https://luna1.co/8d76cd.png) [@Ain\_Roesley](https://forum.asana.com/u/Ain_Roesley)\ **Post date:** [21 November 2025 01:42 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/8 "2025-11-21T01:42:02Z")
Guests in a project are suddenly appearing as private users. For example on my end, I could see John Doe yesterday but now he’s ‘private user’ to me. I also have a 2nd guest, Jane Doe On the flip side, John Doe doesn’t see me as a private user but sees Jane Done as one. ---
**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\ **Post date:** [21 November 2025 01:59 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/9 "2025-11-21T01:59:50Z")
Welcome, @Ain_Roesley, and sorry. I’ve merged your post into an existing topic where this apparent bug was already reported and you can follow along there. Thanks, Larry ---
**Author:** ![Ксения\_Методолог](https://luna1.co/8d76cd.png) [@Ксения\_Методолог](https://forum.asana.com/u/%D0%9A%D1%81%D0%B5%D0%BD%D0%B8%D1%8F_%D0%9C%D0%B5%D1%82%D0%BE%D0%B4%D0%BE%D0%BB%D0%BE%D0%B3)\ **Post date:** [21 November 2025 10:26 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/10 "2025-11-21T10:26:05Z")
Hi! Are there any updates or news on this issue? ---
**Author:** ![Sebastijan\_Ribic](https://luna1.co/8d76cd.png) [@Sebastijan\_Ribic](https://forum.asana.com/u/Sebastijan_Ribic)\ **Post date:** [21 November 2025 11:39 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/11 "2025-11-21T11:39:35Z")
We have got the same issue across all client Asana workspaces. Quite the inconvenience as certain members now can no longer be assigned tickets nor tagged in comments. ---
**Author:** ![Nick\_Lee7](https://luna1.co/8d76cd.png) [@Nick\_Lee7](https://forum.asana.com/u/Nick_Lee7)\ **Post date:** [21 November 2025 05:37 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/12 "2025-11-21T05:37:53Z")
Hi Asana, Both of my guest is already in the board with editor access, however they still see each other as ‘private users’ how do I resolve? ---
**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\ **Post date:** [21 November 2025 06:51 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/13 "2025-11-21T06:51:26Z")
Hi @Nick_Lee7 , welcome to the forum 👋 That’s strange. Perhaps the behaviour has changed. Try adding them to the same Team or, if that isn’t suitable, just create a new Team for the both of them. That should resolve it. ---
**Author:** ![Phil\_Seeman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/phil_seeman/32/81525_2.png) [@Phil\_Seeman](https://forum.asana.com/u/Phil_Seeman)\ **Post date:** [21 November 2025 08:54 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/14 "2025-11-21T08:54:12Z")
I think this is the bug that’s being discussed here: > [@Guest users not visible in Asana project](https://forum.asana.com/t/the-problem-with-closed-users/1109901): > > I added the organization’s guest users to a shared project in Asana, but they continue to see each other as private users. How can I make private users see each other? ---
**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\ **Post date:** [21 November 2025 12:06 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/15 "2025-11-21T12:06:39Z")
Oh I missed that, @Phil_Seeman, thanks! Merging into that thread.. ---
**Author:** ![Margie129Palmer](https://luna1.co/8d76cd.png) [@Margie129Palmer](https://forum.asana.com/u/Margie129Palmer)\ **Post date:** [21 November 2025 13:38 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/16 "2025-11-21T13:38:48Z")
Hello! In Asana, guests show as “private users” if they aren’t properly added to the same project. To fix this, ensure both guests are explicitly added as project members with their correct emails, remove and re‑add them if needed, and check workspace settings so guests can see each other’s profiles. ---
**Author:** ![Ксения\_Методолог](https://luna1.co/8d76cd.png) [@Ксения\_Методолог](https://forum.asana.com/u/%D0%9A%D1%81%D0%B5%D0%BD%D0%B8%D1%8F_%D0%9C%D0%B5%D1%82%D0%BE%D0%B4%D0%BE%D0%BB%D0%BE%D0%B3)\ **Post date:** [24 November 2025 08:36 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/17 "2025-11-24T08:36:33Z")
Hi! What the workspace settings are and where I can view them? ---
**Author:** ![Ansh\_Agarwaal](https://luna1.co/8d76cd.png) [@Ansh\_Agarwaal](https://forum.asana.com/u/Ansh_Agarwaal)\ **Post date:** [25 November 2025 18:44 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/18 "2025-11-25T18:44:00Z")
hi guys, any update on the main issue? ---
**Author:** ![AJK472](https://luna1.co/8d76cd.png) [@AJK472](https://forum.asana.com/u/AJK472)\ **Post date:** [26 November 2025 04:50 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/20 "2025-11-26T04:50:17Z")
> [@AJK472](#): > > I fixed it by adding new member who has been invite to join project to my team member And Make sure that new member who has been added to your team member, accept invitation that sent to their email too ---
**Author:** ![Adam\_Smeták1](https://luna1.co/8d76cd.png) [@Adam\_Smeták1](https://forum.asana.com/u/Adam_Smet%C3%A1k1)\ **Post date:** [26 November 2025 10:33 UTC](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901/21 "2025-11-26T10:33:00Z")
Hello. I’m reporting same issue. New guest users are seeing just people with our companys mail. [Next page](https://forum.asana.com/t/guest-users-not-visible-in-asana-project/1109901.md?page=2)