# Gmail Integration Failing **URL:** \ **Category:** App Integrations\ **Created:** [16 September 2024 18:09 UTC](https://forum.asana.com/t/gmail-integration-failing/920211 "2024-09-16T18:09:44Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Dylan\_Brown1](https://luna1.co/8d76cd.png) [@Dylan\_Brown1](https://forum.asana.com/u/Dylan_Brown1)\ **Post date:** [16 September 2024 18:09 UTC](https://forum.asana.com/t/gmail-integration-failing/920211/1 "2024-09-16T18:09:44Z")
Hello! I am trying to use the Gmail integration to send the email that is attached to the task as a text field when the task is approved. It was working great this morning, but now I am running into an error almost every time the rule runs. It doesn’t provide any specifics, it just says that something has gone wrong “Something went wrong, please try again” Does anybody have any insight into why I am running into this error, and why I can’t reliably reproduce it? Thanks in advance, and please let me know if anyone would like any additional information for any potential solutions! ---
**Author:** ![Vanessa\_N](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/vanessa_n/32/284022_2.png) [@Vanessa\_N](https://forum.asana.com/u/Vanessa_N)\ **Post date:** [17 September 2024 12:40 UTC](https://forum.asana.com/t/gmail-integration-failing/920211/2 "2024-09-17T12:40:39Z")
Hi @Dylan_Brown1, sorry for the trouble! The time of your post matches with the partial outage we experienced yesterday. Please try refreshing Asana and running the integration again as this may solve the issue. Thank you! ---
**Author:** ![Dylan\_Brown1](https://luna1.co/8d76cd.png) [@Dylan\_Brown1](https://forum.asana.com/u/Dylan_Brown1)\ **Post date:** [17 September 2024 19:33 UTC](https://forum.asana.com/t/gmail-integration-failing/920211/3 "2024-09-17T19:33:03Z")
Hey Vanessa, I am still having this issue today, once again not being able to reliably reproduce it. It still isn’t giving me a reason why, is there any insight you can offer? ---
**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\ **Post date:** [18 September 2024 03:15 UTC](https://forum.asana.com/t/gmail-integration-failing/920211/4 "2024-09-18T03:15:30Z")
@Dylan_Brown1, You may want to contact Support for further help unless @Vanessa_N has other thoughts. For the moment, this is how: > [@Try the new Asana Help Center!](https://forum.asana.com/t/try-the-new-asana-help-center/897288/34): > > Hi everyone, and thank you so much for your patience. Our Support team is still working on a solution for the issue with the Help Center, however, to unblock users who have been unable to submit requests, they’ve created a temporary form where you will be able to get in touch with them directly. Please kindly fill out [this form](https://form.jotform.com/242547253341049)and our Support team will get back to you as soon as possible. Thanks, Larry ---
**Author:** ![Vanessa\_N](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/vanessa_n/32/284022_2.png) [@Vanessa\_N](https://forum.asana.com/u/Vanessa_N)\ **Post date:** [19 September 2024 08:33 UTC](https://forum.asana.com/t/gmail-integration-failing/920211/5 "2024-09-19T08:33:45Z")
Hi @Dylan_Brown1, sorry to hear the issue is still happening. In this case, @Larry_Berger_lpb is right, and our Support team would be the best point of contact since they have the tools to investigate this in more detail. You can reach them by clicking the link Larry shared above. ☝ I hope this helps! ---
**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\ **Post date:** [26 September 2024 08:34 UTC](https://forum.asana.com/t/gmail-integration-failing/920211/6 "2024-09-26T08:34:38Z")
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