I’m not really sure which section to place this in, but is there a phone number to call for support? I wrote in to support to make a change to my account and I was very clear about the change to be made and which account to apply it to, but they made the change to the wrong account. Is there any quicker way to get in contact or escalate a ticket, rather than just waiting around for someone to respond? We are also premium customers on the account the change was intended for. 