Getting exception when adding a ticket into a project.

[Zeeshan_Ahmad_Khalil]

I am trying to add my ticket form tag to a project. But whwhenever I do this asan asks me to reload.

Also in the networks i can see an API call to "
https://prod-jp1.app.asana.com/app/asana/-/report_client_exception" with something like in request body: {“message”:“Killing session because: Received poison pill from LunaDb: Exceeded retries attempting mutation (unrecoverable)”}

[Bastien_Siebman]

You need to create a ticket with the support if the app keeps failing

[lpb]

Welcome, @Zeeshan_Ahmad_Khalil,

Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry