My set up process will not let me proceed without selecting Basic or Prem and wants a credit card.
How do I get out of this loop and start over with a free version/install setup?
Welcome to the Forum @Sue_Philibert and thank you for reaching out! I’m sorry to hear you are experiencing some difficulties here. I can confirm that creating an Asana account is Free.
I would recommend you to go through this article steps to set your Asana account: Managing your account settings | Product guide • Asana Product Guide
If you continue to experience difficulties please let me know here and I’ll be more than happy to assist you further.
Thank you @Phil_Seeman 
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