# Free plan downgrade out of the blue ? **URL:** \ **Category:** Ask the Community\ **Tags:** agentic-work-management\ **Created:** [22 October 2026 15:29 UTC](https://forum.asana.com/t/free-plan-downgrade-out-of-the-blue/1159412 "2026-10-22T15:29:51Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Valentin\_Barbe](https://luna1.co/8d76cd.png) [@Valentin\_Barbe](https://forum.asana.com/u/Valentin_Barbe)\ **Post date:** [22 October 2026 15:29 UTC](https://forum.asana.com/t/free-plan-downgrade-out-of-the-blue/1159412/1 "2026-10-22T15:29:52Z")
We’ve been using the Asana free plan for a couple of years. We are a small company, with 5 users collaborating on different projects. Asana is our main work tool. Our account is over 5 years old. Suddenly, we all see this message when trying to access our projects: #### You aren’t on a paid plan This project has more than 2 project members. You can remove members or upgrade to continue using this project. [Learn more](https://help.asana.com/hc/articles/23166152757787-Subscription-management-and-upgrades#gl-upgrade-prompt) ![image](https://us1.discourse-cdn.com/asana/original/4X/7/1/8/718971be9a9c7922ef4fb4913d596eb95eace9e9.png) Is this normal ? Did the free plan change suddenly ? I understand that you want to get users to pay, but we would have appreciated a heads up for this. We are now unable to access all of our tasks and our main workflows. Is this normal or just a bug ? Do have no choice other than subscribing to a paid plan to get our functionalities back ? Thank you ---
**Author:** ![betomr](https://luna1.co/8d76cd.png) [@betomr](https://forum.asana.com/u/betomr)\ **Post date:** [22 October 2026 15:36 UTC](https://forum.asana.com/t/free-plan-downgrade-out-of-the-blue/1159412/2 "2026-10-22T15:36:13Z")
we are having the same issue. there is no way to return to the basic plan that was free… ---
**Author:** ![Valentin\_Barbe](https://luna1.co/8d76cd.png) [@Valentin\_Barbe](https://forum.asana.com/u/Valentin_Barbe)\ **Post date:** [22 October 2026 15:42 UTC](https://forum.asana.com/t/free-plan-downgrade-out-of-the-blue/1159412/3 "2026-10-22T15:42:37Z")
Did you get a heads up for this ? An email, a notification, or anything ? I understand why they do it, but it’s beyond scummy to do it without warning, if it’s not a bug. ---
**Author:** ![Jeremy\_Long](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/jeremy_long/32/291856_2.png) [@Jeremy\_Long](https://forum.asana.com/u/Jeremy_Long)\ **Post date:** [22 October 2026 15:48 UTC](https://forum.asana.com/t/free-plan-downgrade-out-of-the-blue/1159412/4 "2026-10-22T15:48:37Z")
Hi @Valentin_Barbe, Unfortunately, Asana updated its free plan around November 2025, reducing the member limit to just 2 seats. It seems they have been gradually rolling out these limits to existing users recently, with notification emails from [learn@go.asana.com](mailto:learn@go.asana.com) and some users reporting in-app banners. It’s possible the emails may have landed in your spam folder. Regardless, I know it’s frustrating to lose access to a plan that previously met your team’s needs. You may want to [Contact Sales](https://asana.com/sales?_gl=1*188ojbb*_gcl_aw*R0NMLjE3ODUzNTMwNjIuQ2p3S0NBand5YWJUQmhCRkVpd0FNM21OVUQyVUQwbWFETkgzS1lSanNiTHk3bzloZ1ZZbGh6OWU1T252VVBjSjVCSzJPN19GaGNORzNob0N5WDRRQXZEX0J3RQ..*_gcl_dc*R0NMLjE3ODUzNTMwNjIuQ2p3S0NBand5YWJUQmhCRkVpd0FNM21OVUQyVUQwbWFETkgzS1lSanNiTHk3bzloZ1ZZbGh6OWU1T252VVBjSjVCSzJPN19GaGNORzNob0N5WDRRQXZEX0J3RQ..*_gcl_au*MjA1OTQ1NzQzNS4xNzg5NzU0Mzc2Li0uLS4xNzg5NzU0Mzc2Ljg4MTc2MjM0LjE3OTI2Nzg5MjcuMTc5MjY4MzExMQ..*FPAU*MjA1OTQ1NzQzNS4xNzg5NzU0Mzc2*_ga*MTk3NTQ1MTA1Mi4xNzg5NzU0Mzc3*_ga_J1KDXMCQTH*czE3OTI2NzczMDUkbzkyJGcxJHQxNzkyNjgzODk2JGozNSRsMCRoMjg3OTk4Njc2*_fplc*Zlh5TiUyQndlV1dVN1JDOHpEZENMTGp3aVo5aGklMkJXcDZJcGZxSWIlMkJyeCUyRkdEMzVRUHJoQVVteSUyQkNMM0c4VUVWYllKdWZYZUl5UWdFSm5mYVVnbFVNbmxaNm5RSFRJUGJ4OXVqJTJGb0p6cnVab3M0V0dZJTNE) to see if there is any chance they can extend a trial, at least long enough for you to make a plan and adjust accordingly.