When I open a preview of a task in figJam and click to show the description it converts the Asana Task with table content into text in the Asana Task. There is no way to undo this step and the entire table is lost/ all text from all fields are shown as one text.
Wow…previewing an Asana Task in a completely separate app permanently degrades and garbles the Asana Task?? Much as breaking an egg and whipping the contents with a fork? SMH…
Welcome, @Marco_Holz,
If you haven’t already, please try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.
FYI, @Forum-team, in case this is something you might want to escalate due to the possible data loss either to Asana engineers or Figma.
Thanks,
Larry
Troubleshooting steps are pretty useless here. I have the same issue with Jira and Figma. It’s the way the data is transferred to either tool - it doesn’t support certain formats (like tables) and renders the text in a useless way on the other end.
Hi everyone,
Apologies for the delayed response. Our team has investigated the issue and confirmed it’s a bug. We’re working on a resolution.
While I can’t provide a specific timeline for the fix, we’ll keep you updated with any further developments.
Thanks for flagging this @lpb , and we apologize for the inconvenience.
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@Julio_V Can you clarify that one this bug is fixed, tables in Asana task descriptions will render as a table in Figma? I also have this issue in Jira (tables do not render at all and only show up as
). I’d like to confirm that once this is fixed, we will see tables correctly in Figma. Thank you!This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.