field modification restrictions

Hi there
I have a custom field(drop down) for which I need to change the options, but the filed modification is restricted the the user that have created it.
Bad news… this user has left the company and we have deprovisied it, so I’m asking How can we change the options?
Best regards and thank for the help.
@Sebastien_Levesque

I should have noted that the only option provided by Asana is to copy the field, which will lead me to lose the choices added into the current field.
Even the project owner don’t have the access to modify.
Is it a bug or a limitation as the field is not organization-wide???

You should reach out to support, they might be able to help… That being said, this looks like a bug, with the deprovisionning not giving ownership of fields to an admin or something equivalent.

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Hi @Sebastien_Levesque :wave: thank you very much for reaching out.

It seems that the Custom Field was locked by your ex-colleague, reason why you are not able to edit it. As @Bastien_Siebman recommended, you can contact our Support Team who will assist you overriding the lock. After this, you will be able to modify or edit it again.

I hope this helps! Please let me know if there is anything else I can help you with!

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