# Extremely slow downloads from Asana

**URL:** <https://forum.asana.com/t/extremely-slow-downloads-from-asana/72933>\
**Category:** Ask the Community\
**Created:** [31 January 2020 18:37 UTC](https://forum.asana.com/t/extremely-slow-downloads-from-asana/72933 "2020-01-31T18:37:49Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\
**Post date:** [8 September 2020 08:14 UTC](https://forum.asana.com/t/extremely-slow-downloads-from-asana/72933/4 "2020-09-08T08:14:07Z")

</div>

Hi @Hemal, welcome to the forum and sorry for the trouble here!

If the issue persists after following the steps above, please test your connectivity [here](https://connectivity-test.asana.com/). If the site says that you don’t have a successful Websocket connection, please follow the steps in [this article](https://asana.com/guide/help/faq/connectivity#gl-websockets).

If you have a successful WebSocket connection, I recommend you to contact our  
support team to investigate this further: [How to contact our Support Team ✉](https://forum.asana.com/t/how-to-contact-our-support-team/87774)

I hope this helps! Let me know if you have any other questions!

---

_[View the full topic](https://forum.asana.com/t/extremely-slow-downloads-from-asana/72933)._