External actions in Rules break when duplicating projects

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When duplicating projects that use external rules (Flowsana in my case) via browser or API, rules with external rule actions no longer work or store their value and, show “This action is no longer valid. Please remove it and try again.”
Steps to reproduce:

  1. Create a project
  2. Add a rule with a Flowsana action
  3. Duplicate project from project context menu or via API.
  4. See that the Customize button is red with error icon, and expand pane to see that rule is broken.

Browser version:
Both browser and API
What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Upload screenshots below:
Screenshot 2023-04-30 094813

Screenshot 2023-04-30 094922

Extra details:
This worked flawlessly up until the last couple weeks, but just noticed it a couple days ago. I unfortunately don’t use any other external rules to see if they also break. However, I have reached out to Flowsana support, and they’re not aware of anything on their end that could be causing this, so I suspect this is a bug or backend change on Asana’s end.

EDIT: I’ve also tried rebuilding the rules in question within my “template” project, and sadly this doesn’t solve the issue.

@sasha_f @John_Vu Maybe you could check into this?

1 Like