Hi @Donna_Mays , thanks for reaching out!
I would suggest reaching out to our Support team in this case as they have additional tools that we don’t have on the Community team to be able to track the CSV email.
You can contact them by following the steps here:
We are here to help! Our Support Team can be contacted following these steps:
To create a support ticket:
Please go to asana.com/support
Click the chat icon at the bottom right
Type in your issue (or you can go ahead and write “speak to an agent”)
We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.
[Contact support]
I hope this helps!