Export CSV but the file is bank

When exporting tasks to csv file, the file is blank like this:

Do I need to change any setting to generate the file?

Hello @Wynne_Wan welcome to the Asana Community Forum :wave:

This is strange indeed. You tried to download all tasks from within a project correct?

Did you use Asana desktop or web version?
If web try to go through these troubleshooting steps: Supported browsers and troubleshooting steps | Product guide • Asana Product Guide

If desktop app try to deinstall and install it and try again.

Let us know if that helped

Hi @Andrea_Mayer,
I downloaded all tasks and the cvs file is blank. I tried all the troubleshoot steps and it still didn’t work.

Hm very strange. Definitely best to contact the Asana support team as I am sure they will be able to assist @Wynne_Wan

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