Error with rules not working properly

hi
ive setup a number of rules but they are not working as they should.

i searched how they work before i set them up, and i read that the rules come into play and work from the server at midmight.

If they run at midnight every day, then you can use this to setup rules for tasks approaching by number of days and by hours due.

I setup a number of rules for days due - these are meant to sort into
Due Today,
Due in 3 days,
Due within a week.

I also setup some timed sections for
Due within 12 hours - This should go into my Morning Section,
Due within 15 Hours - this should go into my Afternoon Section,
Due within 18 hours - this should go into my Before Home section,
Due within 22 hours - this should go into my Evenin section,
etc.

The problem is, the rules are not running at midnight?
They have all run at different times?
When i look at them, it says last run and they range from:
14 days ago?, today 00:49, today 00:50, today 05:38, today 8 minutes ago, today 04:38, today 00:30, yesterday?

This makes my timed setions useless if the rules are not auto run at midnight.

Is there any way to set what time the rules run?

Is there any way to setup timed sections?

Is there any reason some rules havent run today?

All rules look to be setup correctly

thanks

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ive just re looked at my rules, and it appears they work slightly different than how i thought they did.

when setting up a rule:
Due date is approaching,
Custom,
15 hours,
The info icon states - Tasks without Due Time will trigger 15 hours before 12:00 (europe / london) on the due date.

I thought it would trigger at midnight, and then sort tasks that were due within 15 hours on that day.

I want to auto sort tasks into sections of my Today .

I have a few sections in Today,
Morning (before 12pm)
Afternoon (12:00 - 15:00),
Evening (18:00 - 22:00),
Phone (22:00 - 23:59).

How would is set a rule to auto sort tasks into these sections rather than manually having to sort them every day?

I was going to set due times on tasks and thought i could set a rule to auto sort them.

Example 1:
I have a task that repeats daily at 14:00.
I wanted that to auto sort into Today > Afternoon (12:00 - 15:00),
without me having to manually put it there.

Example 2:
I create a task due on a specific day at a 19:00.
When the day comes, I wanted that to auto sort into Today > Evening (18:00 - 22:00),
rather than manually having to put it there.

Is this possible?

Hi @Jimmyss, thanks for reaching out :slight_smile:

When you say you have a few sections in Today, could you please clarify this? Do you have Morning, Afternoon, Evening and Phone set up as individual Sections in your My Tasks?

Looking forward to hearing back from you :slight_smile:

Hi

Yes, in My Tasks, I have these sections:

Recently assigned,

Today,

Morning,

Afternoon,

Travel,

Evening,

Phone,

Upcoming upto 3 days,

Upcoming upto 1 week,

hope that helps

Thanks for getting back to me @Jimmyss :slight_smile: In this case, I’d suggest reaching out to our Support team for further assistance as they have access to additional tools that we don’t have here on the Community team to be able to assist you.

You can reach them by following the steps below:

I hope this helps! :slight_smile:

Thanks

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