Email unsubscribe

I want to unsubscribe entirely from Asana email notifications, but keep push mobile notifications.

iOS doesn’t have a way to unsubscribe. The emails themselves do not link to a way to unsubscribe. The directions in support were incomplete — they described steps under “my profile” are not visible on mobile, nor on web.

How can I keep mobile notifications but unsubscribe from all Asana emails?

Welcome to the Forum @Nicole_Jardine and thank you for reaching out!

Apologies for the confusion here. As it stands, it is only possible to disable email notifications using the web version. You should be able to disable email notification following these steps:

  1. Click your profile photo in the top bar and select Profile Settings
  2. Navigate to the Notifications tab
  3. Go to Email notifications and Uncheck all the boxes to toggle your email notifications off

I hope this helps Nicole! Please let me know if you have any follow-up question!