I searched the forums and help guides, but still haven’t found something answering my particular need, so I hope you all can help!
I just found out this morning that I am no longer able to email Asana tasks/conversations from my personal email address in Gmail. This email is set up as my “catch-all” for the multiple email addresses I own, including my organization’s email address that I use for Asana. I use this one email address so I don’t have to sign into multiple inboxes; I have Gmail set up to deliver email “as” those multiple email addresses so I can stay in one account. In the past, this was never a problem when emailing Asana and replying to conversations, but I understand Asana made some security changes in March that restricts that from happening now.
(For further reference, my situation is very similar to this one: Email-to-Task From Another Domain? However, the solution for that situation didn’t solve my problem because of the following:
According to those directions from that security update (Recent email security update. How to fix “We couldn’t process your email”) and the forum post listed above, I went to my Asana Profile to update my Profile Settings > From Email > “Create Tasks & Conversations In” section. I already had both my organization email listed as well as my personal email (or my “catch-all”), so it looked like all I needed to do is select a blanket permission for my personal email address and I’d be good to go. However, from the drop down, I can only select one task/conversation out of the multiple tasks/conversations I belong to, so I can’t actively participate from my email address in multiple tasks that I belong to without logging into Asana and switching the permissions to that task (which, at that point, I’m logged in, so I don’t need to use email to respond : ).
How do I give permissions to an email address for all tasks/conversations that I belong to instead of just one at a time?