# Email to Asana not working **URL:** \ **Category:** Closed\ **Created:** [28 April 2020 05:31 UTC](https://forum.asana.com/t/email-to-asana-not-working/81800 "2020-04-28T05:31:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![inspiredoffice](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/inspiredoffice/32/54249_2.png) [@inspiredoffice](https://forum.asana.com/u/inspiredoffice)\ **Post date:** [28 April 2020 05:31 UTC](https://forum.asana.com/t/email-to-asana-not-working/81800/1 "2020-04-28T05:31:50Z")
Briefly describe (1-2 sentences) the Bug you’re experiencing: I’m currently unable to email tasks to Asana from my email address (in GSuite). Each time I do I get a message back saying: We couldn’t process your email because it was sent from a server that is not authorized to send emails for [inspiredoffice.com.au](http://inspiredoffice.com.au/). Please contact your email admin to update your domain’s email settings. I have tried removing the email address and re-adding it but then when I click the link in the “verify your Asana account” email I get the attached error page. I use this everyday, several times a day and have never had a problem until today. Steps to reproduce: Browser version: Google Chrome Version 81.0.4044.122 Upload screenshots below: ![Screen Shot 2020-04-28 at 3.30.06 pm](https://us1.discourse-cdn.com/asana/original/3X/2/c/2c020860053276fe3e1bfaded97a569841aad698.png) ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [28 April 2020 08:46 UTC](https://forum.asana.com/t/email-to-asana-not-working/81800/2 "2020-04-28T08:46:30Z")
Hi @inspiredoffice, and sincere apologies for the trouble here! I believe we’ve recently strengthened our inbound email authentication to make Asana more secure. This is quite technical and has to do directly with your gSuite set up so I would recommend reaching out directly to our [Support Team](https://forum.asana.com/t/how-do-i-contact-support/19057/7), our security experts will be in a better place to hep! ---
**Author:** ![Evan\_Klein](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/evan_klein/32/54561_2.png) [@Evan\_Klein](https://forum.asana.com/u/Evan_Klein)\ **Post date:** [3 May 2020 04:34 UTC](https://forum.asana.com/t/email-to-asana-not-working/81800/3 "2020-05-03T04:34:21Z")
I am also having this issue. Can you please share resolution? ---
**Author:** ![Lubos\_Zacek](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/lubos_zacek/32/54585_2.png) [@Lubos\_Zacek](https://forum.asana.com/u/Lubos_Zacek)\ **Post date:** [4 May 2020 06:28 UTC](https://forum.asana.com/t/email-to-asana-not-working/81800/4 "2020-05-04T06:28:23Z")
I have the same problem… can you help us? ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [5 May 2020 18:51 UTC](https://forum.asana.com/t/email-to-asana-not-working/81800/5 "2020-05-05T18:51:46Z")
HI @Evan_Klein and @Lubos_Zacek and apologies for the delay in repsonding to you! The solution for this issue has directly to do with how your domain is set up in GSuite. A member of our Community shared some great tips [here](https://forum.asana.com/t/recent-email-security-update-how-to-fix-we-couldn-t-process-your-email/17732/38), if this doesn’t help, I would recommend reaching out directly to our [support team](https://forum.asana.com/t/how-do-i-contact-support/19057/7)! ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [5 May 2020 18:51 UTC](https://forum.asana.com/t/email-to-asana-not-working/81800/6 "2020-05-05T18:51:51Z")
Closed on 5 May 2020 18:51 UTC