To reduce confusion like those writing in Headers are missing in My Tasks for some users and many others…
Might it make sense to always leave all headings (Today/Upcoming/Later) visible to make these more discoverable and encourage their use? Since they’re already collapsible with twisties, this is a great opportunity for “empty state” messaging including something like “Click the blue dot on a task to move it from New to Today, Upcoming or Later.”
On the downside, it takes up more room, but so what–that user isn’t really using looking past the New grouping I imagine. Also, the user can collapse the section(s) to just show the heading which doesn’t take up much room.
Just a thought (which I imagine has already been thought of and ruled out for some reason)!
Asana2Go & Asana Certified Pro consultant at Trilogi Software