Duplicated form overrides original / is missing

[Elu]

I created a lengthy form and wanted to use it as a base for a second form.

1. Form created > Filled out > Done
2. Form menu > Duplicate form
3. Edit duplicate form
4. Duplicate form > done
5. Open above duplicate form to check and now it only shows “name” and “email” fields

What did I do wrong and is it possible to recover the duplicate form with all of my edits? It was a lot of work and I just cannot wrap my head around that that info was somehow wiped from the form but the app seemed to insert new fields that I had not originally chosen.

Thanks

[lpb]

Welcome, @Elu, and sorry to hear this.

Try this:

• Got to Home page via left sidebar or Tab+H
• Click Customize and add Forms widget to Home; close Customize
• In Forms widget, change dropdown to Recent
• View each form listed and see if the missing one is found

If not, Try these troubleshooting steps, then email support@asana.com referencing this post and providing any details like the form name, etc.

Hope that helps,

Larry

[Elu]

The form was not found, unfortunately. Any duplicates created seem to simply edit the original form and not create a new form. Is there a setting beyond Duplicate > edit form > done that will create a truly new form with inherited details?

[lpb]

I just tried to replicate your issue and could not; for me it works the expected way, not as you described, so my last recommendation (troubleshooting; support) still holds.