I can provide a ton more detail, but the bottom line is that I’ve spent the last couple months moving our process from Trello to Asana.
Have a beautiful (internal) template set up, with (thanks to this forum), multi-homed tasks and subtasks for internal and external items, etc. (When I duplicated this internal template, I wasn’t quite sure how the associated tasks from the external project would come along or not, but figured I’d soon find out.)
Finally ready to test for the first time today with a sample client, so I clicked on “Use template” and then created a new (internal) project from it.
In that project (created two hours ago … so I’m not just being impatient, cookies cleared, etc. to be safe), I see all of the EXTERNAL tasks in my internal project, and none of my internal tasks. Not one.
Further, there’s a complete section and its associated tasks missing - even though the tasks were in both the internal and external template.
Finally, and there might be more but I haven’t noticed yet, in my template if I look at one of my internal tasks with an external subtask, I see not only that external (templated) subtask, but I see the new external subtask that’s residing in the new test client project - again, under my template task.
Sorry, that’s probably pretty hard to follow … but that’s where my brain is. None of this makes sense. It appears templates used to be junk in past years, but it seems like they work fine now for everybody - so was this 1 in 1000, or do they still simply not work?