# Deleting team member from free version

**URL:** <https://forum.asana.com/t/deleting-team-member-from-free-version/54100>\
**Category:** Ask the Community\
**Created:** [3 July 2019 00:07 UTC](https://forum.asana.com/t/deleting-team-member-from-free-version/54100 "2019-07-03T00:07:49Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [8 October 2025 17:41 UTC](https://forum.asana.com/t/deleting-team-member-from-free-version/54100/22 "2025-10-08T17:41:32Z")

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Welcome, @james138, but sorry!! You’ve run into a software bug, certainly not an intentional thing.

Your report is very clear and the screenshot is perfect (that “40 rabid starfish…” is a unique phrase Asana support can use to identify this occurrence specifically.

[Try these troubleshooting steps](https://help.asana.com/s/article/troubleshooting-browser-and-connectivity-issues) (you’ve already done them, but if you do this first it might expedite with Support), then please create a support ticket: see [How to contact our Support Team](https://go.asana.com/supportteam).

Thanks,

Larry

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**Author:** ![james138](https://luna1.co/8d76cd.png) [@james138](https://forum.asana.com/u/james138)\
**Post date:** [9 October 2025 01:36 UTC](https://forum.asana.com/t/deleting-team-member-from-free-version/54100/23 "2025-10-09T01:36:57Z")

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I have tried all troubleshooting steps and created a support ticket. This is the specific error on the page, appears to be on your side.

 ![AsanaError](https://us1.discourse-cdn.com/asana/original/4X/8/7/b/87b6c8e2ae31650a284d87d0d311f7ce714f9e8a.png)

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<div class="post-metadata">

**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [9 October 2025 02:16 UTC](https://forum.asana.com/t/deleting-team-member-from-free-version/54100/24 "2025-10-09T02:16:09Z")

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Thanks; I hope they’ll be able to address soon (cc [@Forum-team](https://forum.asana.com/groups/forum-team)).

I recognize “LunaDb” as part of Asana’s infrastructure, FWIW.

[Previous page](https://forum.asana.com/t/deleting-team-member-from-free-version/54100.md?page=1)
