Deleting an e-mail address "associated with an organization" is very difficult


#1

I have changed my primary e-mail address and I want to delete the old address so that I could login with my new e-mail address.
I see an error:
“You can’t remove the only email associated with an Organization”
(see screenshot below)

The problem is I cannot find where is this organization so I could associate it with my new e-mail address.

When removing an e-mail address, it would be helpful if there was a list of organizations or even a link to the organization configuration added to the error message.

I have many workspaces, some are paid and some are free, and I just cannot find where the old mail address is used.

image


#2

Hi @O_V and apologies for the confusion! Since this is directly linked to your account details, I would recommend reaching our to our support team, who will be in a better position to help. You can reach out to them following these steps.

Please let me know if there is anything else I can help you with!