Data Recovery

Hello! One of my team members is having issues with adding information in the “details” section. She had hours of notes listed in each task and now they are all gone and we cannot figure out how to recover them. Can someone please educate me on this?

Hi,

On each task, above the comments, there is a history of what happened. She should be able to see the description before and after, as well as who modified it.

Unfortunately, we cannot see the history. Is there any way to see what happened on the backend?

The history should be up-to-date, unless you are not looking at the right task… :thinking: is it empty?

The task has her old notes listed from two weeks ago, but the new ones she typed yesterday are nowhere to be found.

You talk about the description field right? Or a comment? Did she work offline?

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