Daily Email with tasks no longer being received

Hi

We used to receive daily emails with tasks due etc and we are no longer receiving these. We have checked the email notification settings and they are still set to daily.

Thanks
Kat

Hi @Katina_Grieff and welcome to the Forum! :wave:

I’m sorry for the trouble here. In order to help us investigate this further:

  • Can you please confirm if you have any Task due within the next 5 days?
  • Can you also confirm if you have any task that has recently been assigned to you? If yes, could you please share the URL of the task/tasks?

One last step. Can you also share your notification settings for your Organization? Here is how you can access them https://asana.com/guide/help/fundamentals/settings#gl-email-notifications (Make sure to block out any private information);.

Looking forward to your reply!