Customize area will not load. Constand loading loop

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When you go over to the customize area this section of the page will not load. It is a constant loading loop. It works for some projects but not for others.

The workaround I found was going over to the Workload section and customize the form here. Which is what I needed to do but not sure how to do it for other things. It is also happening to multiple teams

Steps to reproduce:
From the list view → customize. This area will not load and gets stuck in a constant loop

Browser version:
Google Chrome
Version 103.0.5060.134 (Official Build) (64-bit)

Upload screenshots below:

Welcome to the Asana Community Forum @Fred_Quintero!

Sorry to hear about the issues you are facing.
I recommend checking all the troubleshooting steps first and if that does not help reach out to Asana support as I am sure they will be able to assist.


Thank you Andrea!
If anyone has this issue, try incognito and this did the trick for me. Bot really sure what could be causing the issue but that’s a good workaround :slight_smile:

1 Like

We had the same issue yesterday, still happening for you?

Hey Bastien,
It seems to be all good for me today :raised_hands:
Hope that is the case for you too.

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