Customize area will not load. Constand loading loop

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When you go over to the customize area this section of the page will not load. It is a constant loading loop. It works for some projects but not for others.

The workaround I found was going over to the Workload section and customize the form here. Which is what I needed to do but not sure how to do it for other things. It is also happening to multiple teams

Steps to reproduce:
From the list view → customize. This area will not load and gets stuck in a constant loop

Browser version:
Google Chrome
Version 103.0.5060.134 (Official Build) (64-bit)

Upload screenshots below:


Welcome to the Asana Community Forum @Fred_Quintero!

Sorry to hear about the issues you are facing.
I recommend checking all the troubleshooting steps first and if that does not help reach out to Asana support as I am sure they will be able to assist.

2 Likes

Thank you Andrea!
If anyone has this issue, try incognito and this did the trick for me. Bot really sure what could be causing the issue but that’s a good workaround :slight_smile:

1 Like

We had the same issue yesterday, still happening for you?

Hey Bastien,
It seems to be all good for me today :raised_hands:
Hope that is the case for you too.

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