Customer Support

Could someone please advise how I can get in touch with Asana support. I have a group of 40 cancer researchers who are unable to utilize Asana at the moment, and I can’t seem to connect with anyone who can help me reactivate the account after it was deactivated. I’ve emailed Vanessa, Scott, and the support team yet I am unable to get our account reactivated in a timely manner. Any help would be greatly appreciated.

@Sarah_Young, The only way I’m aware of is:


Hi @Sarah_Young and so sorry for the trouble there!

I’ve liaised with our support team, they’ll be in touch very shortly by email to help you with this issue. Again, so sorry for the trouble, if there is anything else I can help you with, please let me know!

Hello! I submitted a ticket and need help with the same issue.

I deactivated my account by mistake and need to get it back ASAP.

Please help!