Custom rules created during the Asana trial cannot be deleted

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Custom rules created during the Asana trial cannot be deleted if your pricing tier is below Business. This results in a lot of confusion and clutter for our project manager since new basic rules can be created and are mixed in with the old disabled rules. We played with the rules a lot during the trial and even set some that we would never use to test the functionality. I feel that if something can be created during the trial, it should be abled to at least be removed if we plan to stay on a tier lower than what the trial offered.

Steps to reproduce:

  1. Navigate to a project, click customize in upper right, scroll down to rules.
  2. Click a custom rule created during the product trail.
  3. See that the delete box is grayed out.

Browser version: Chrome Version 91.0.4472.164

Upload screenshots below:

Hi @Drew_Westrick, welcome to the Asana Community Forum :wave:t2:

In this case, I’d suggest reaching out to our Support team as they have access to additional tools that we don’t have here on the Community team to be able to look into this further for you :slight_smile:

You can contact them by following the steps below:

I hope this helps!