I am running into a problem that I see becoming a scaling issue. I have a Project with Recurring Tasks. These recurring tasks have a custom field with a dropdown selection that has been selected on the Project Page. These recurring tasks are assigned to different Team Members to complete weekly. The issue occurs when the Team Members mark the task complete on their My Task List. When the Recurring task for the next week is created, it is removing the custom field. I suspect this is due to the Team Members not having the custom field in their My Tasks. The weird part is it wipes it out on the Project Side too. This custom field cannot be wiped because we use that field for other logic and reporting. The current workaround is we have had our Team Add this custom field to their My Tasks list and then hide it. This way the Task does not lose the Custom Field when it is completed and recreated for the next week. I want to know if there is a way to not require every single Team Member to add every single custom field to their My Task in order to prevent the field from deleting.
Hi @Ashley_Schongar,
That is curious. I don’t think the location where you complete a task should impact the workings of recurring tasks.
As this sounds like a bug the best thing to do is contact support. See: How to contact our Support Team 📧
If they conclude it is intended behaviour - which sounds unlikely to me - then a feedback thread in English Forum > Product Feedback would be the logical next step.
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