# CSV importer stuck

**URL:** <https://forum.asana.com/t/csv-importer-stuck/69604>\
**Category:** Ask the Community\
**Tags:** import-export\
**Created:** [28 December 2019 01:23 UTC](https://forum.asana.com/t/csv-importer-stuck/69604 "2019-12-28T01:23:52Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Kaitlyn\_Tagarelli](https://luna1.co/8d76cd.png) [@Kaitlyn\_Tagarelli](https://forum.asana.com/u/Kaitlyn_Tagarelli)\
**Post date:** [30 December 2019 14:24 UTC](https://forum.asana.com/t/csv-importer-stuck/69604/3 "2019-12-30T14:24:18Z")

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Hi @Marie! Thanks for your quick reply. I let the uploader be for another day, but it never uploaded. I did split the file a bit, but then I tried just saving it as the “Comma Separated Values” .csv rather than the default “CSV UTF-8” format. That actually seems to be what’s making the difference.

It might be a combination of size and format, as the import on the larger of my split files is behaving oddly (populated some section headers and then started populating tasks and subtasks - remaining section headers still MIA). It is slowly but surely importing, so I’ll update you if it doesn’t finish the job.

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