Hi everyone, I’d like to create tasks with the subtype “request” via the API. Is this currently supported, and if so, could someone point me to the relevant documentation or provide an example? Any help would be greatly appreciated. Thanks!

Hi @André_NOV , It’s possible, but slightly in a different way. You should create a task and then change to your custom type. I tested it earlier, and it worked. POST /tasks — create the task normally PUT /tasks/{task_gid} — update it with resource_subtype: "custom" and the custom_type GID …

Welcome, @André_NOV , Is request a custom task type or a status of a custom task type you use? In either case, I think this Google AI search result explains it well . [See below posts instead.] Thanks, Larry

Hi @lpb , thank you very much for your help. Unfortunately following the steps provided by the Google AI answer does not work. I’m getting the following error message; { “errors”: [ { “error”: “custom_type_feature_not_supported_for_this_route”, “message”: “The custom type feature is not support…

Thanks, all, and sorry for giving a misleading answer (which I didn’t test myself!). I updated my post. Sorry, Larry

Perfect - @Alexander_Khludenev . That works. Thank you everyone for the quick help! André

Create task with resource_subtype = request

English Forum Developers & API

Mikhail_Melikhov June 10, 2026, 11:27am 5

Thank you @Alexander_Khludenev , that’s indeed the proper workaround. It was discussed earlier in this thread.

Topic		Replies	Views
create_tasks and update_tasks don't support custom task types — request to extend API support Developers & API custom-fields , tasks	3	415	April 20, 2026
[ Upcoming ] Further additions to the API regarding custom task types Changelog tasks-api	27	1016	November 18, 2025
API for handling custom task types Developers & API custom-task-types	2	237	March 27, 2025
[ Upcoming ] New task resource_subtype value Changelog tasks-api	0	350	December 18, 2024
Creating Ticket (Not Task) using API Developers & API projects , tasks	6	199	November 20, 2025

Create task with resource_subtype = request

Related topics