Consolidating our Free Version, Multi Team, Multi Domains into one.

We currently have two “production” Asana solutions running in our office. One is a paid version and under the correct domain. The other is a free version under a different domain. We would like to transport her free version platform into out paid for version and domain. Can someone help? We reached out to support last week and they haven’t been responsive.

You won’t have this kind of answers here, because Asana will send you to the support. Maybe @Marie can check on your messages status?

Hi @John_Lennon and welcome to the Forum :wave:t3:

This is something that can’t be done in-product from your end, but no worries, our support team will be able to help you achieve this! You can reach out to them following these steps: How do I contact support

But if you have any questions in the future, feel free to pop in the Forum, there will always be someone to help! :slight_smile:

@Marie our case # is 40243

1 Like

@John_Lennon, I can confirm our support team has received your query; they will be in touch as soon as possible!