# Clicking on Notification that pop up for the Windows app does not take you anywhere

**URL:** <https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368>\
**Category:** Closed\
**Created:** [24 August 2021 12:45 UTC](https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368 "2021-08-24T12:45:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Nick\_Perno](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/nick_perno/32/84037_2.png) [@Nick\_Perno](https://forum.asana.com/u/Nick_Perno)\
**Post date:** [24 August 2021 12:45 UTC](https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368/1 "2021-08-24T12:45:20Z")

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Briefly describe (1-2 sentences) the Bug you’re experiencing:

With the windows client installed, notification pop-up on the bottom right of the screen. When I click them it does not take me anywhere. I would have thought they would take me to the task or item I am being notified about.

Steps to reproduce:

Receive a notification, click it, nothing happens.

Browser version:  
Chrome, but i am using the windows app.

Upload screenshots below:

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**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\
**Post date:** [24 August 2021 16:17 UTC](https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368/2 "2021-08-24T16:17:00Z")

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Hi @Nick_Perno, welcome to the Asana Community Forum! and thanks for reporting this issue, let’s try to solve this together.

Could you confirm if the issue persists after you uninstall and reinstall the desktop app? You can install it from this link [Download the Asana App for Mobile and Desktop • Asana](http://asana.com/download)

Looking forward to your reply!

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**Author:** ![Nick\_Perno](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/nick_perno/32/84037_2.png) [@Nick\_Perno](https://forum.asana.com/u/Nick_Perno)\
**Post date:** [24 August 2021 18:45 UTC](https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368/3 "2021-08-24T18:45:58Z")

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Yes, just gave that a try but still having the issue.

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**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\
**Post date:** [26 August 2021 10:16 UTC](https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368/4 "2021-08-26T10:16:07Z")

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Hi @Nick_Perno, thanks for getting back to me! I just tested this behaviour and it worked for me after I allowed push notifications from Asana in the system preferences. I recommend you checking the settings and if the issue persists, could you please forward this report to our technical support team: [How to contact our Support Team ✉](https://forum.asana.com/t/how-to-contact-our-support-team/87774) They will be able to have a closer look at this issue and help you solve it quickly.

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**Author:** ![Nick\_Perno](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/nick_perno/32/84037_2.png) [@Nick\_Perno](https://forum.asana.com/u/Nick_Perno)\
**Post date:** [26 August 2021 12:25 UTC](https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368/5 "2021-08-26T12:25:07Z")

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Hello, Still not working. I opened a ticket, thanks!

Nick

![~WRD0004.jpg](https://us1.discourse-cdn.com/asana/original/3X/5/2/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpeg)

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [12 September 2021 04:26 UTC](https://forum.asana.com/t/clicking-on-notification-that-pop-up-for-the-windows-app-does-not-take-you-anywhere/133368/6 "2021-09-12T04:26:04Z")

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