Chat Does not Work

I’ve tried everything - different computers, different browsers, incognito mode, etc, etc. Nothing works. Directly connected to a fibre internet - nothing else is down.

Always get “Failed to Send Message”.

Hi @SusanL, thanks for flagging this! You can reach out to our Support team by following these steps instead:

I hope this helps!

Hi Rebecca,

No, sending a email that Asana might answer in the middle of the night does not help. I need to understand why your chat doesn’t work, not be given an email box.


Hi Rebecca or anyone else,

Could I get some support on this issue please?


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