Change email not working

#1

I am trying to change my email and domain. I followed the steps in the online help exactly and the new email does not appear in the list. I cannot remove the old one because it is still the only associated email address.

Steps to reproduce:
Using Edge, follow steps from Asana’s help website (in profile, add new email to notifications). Verify the new email address. Notice nothing has changed. I’ve tried logging off and on. There is still only one email.

Browser version:
Edge (latest version)

Upload screenshots below:

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#2

You should contact support. Go to asana.com/support, into “Having Trouble With” and then below you will find a “Still can’t find an answer” button.

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