Can't reassign task until images are loaded

Briefly describe (1-2 sentences) the Bug you’re experiencing:
On an Andoid phone, I am not able to reassign a task to another individual until all the images on that task load. This can take many minutes, and I am unatil to exit the task until the images are loaded.

Steps to reproduce:
LG Stylo android phone. click on an assigned task and try to reassign to another individual

Browser version:
this is on the app from the Play Store.

Upload screenshots below:
No screenshots, this is an employee’s issue that I am reporting.

Welcome to the Community Forum @Chelsea_Brown! thanks for reporting this and sorry for the trouble.

In order to investigate this further, please confirm the following:

  • Android version
  • Asana app version
  • If you try to unistall and reinstall your Asana app, does the issue persists?

Looking forward to your reply!

Hi @Chelsea_Brown,

I wanted to confirm with you if you are still experiencing this issue.

Looking forward to your reply! Thank you!

The issue is still happening but I can not get the other information for you until later today when the individual is done with his shift.

Thanks for getting back to me @Chelsea_Brown! In order to investigate this issue, I’ll need the details from my previous comment :slight_smile: please let me know once you have the information!

Looking forward to your reply!

Hi @Chelsea_Brown :wave:t3: Just checking if you have any update for us? Are you still running into this issue?

Hi @Chelsea_Brown, I’m closing this bug as we haven’t heard back from you!

Please let me know if you need further assistance and I’ll be more than happy to help!

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.