# Can't find messages on desktop

**URL:** <https://forum.asana.com/t/cant-find-messages-on-desktop/1125729>\
**Category:** Ask the Community\
**Tags:** messages, agentic-work-management\
**Created:** [17 February 2026 04:24 UTC](https://forum.asana.com/t/cant-find-messages-on-desktop/1125729 "2026-02-17T04:24:07Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Caroline\_Bellenger](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/caroline_bellenger/32/103868_2.png) [@Caroline\_Bellenger](https://forum.asana.com/u/Caroline_Bellenger)\
**Post date:** [17 February 2026 04:24 UTC](https://forum.asana.com/t/cant-find-messages-on-desktop/1125729/1 "2026-02-17T04:24:07Z")

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I am not sure if this has changed but when I go to my inbox on Desktop I can no longer create a message or see messages I have sent/received. I have seen some feedback on other posts but I don’t have a search option either !! I can’t find messages on mobile app phone but only because AI highlighted it

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**Author:** ![Jeremy\_Long](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/jeremy_long/32/291856_2.png) [@Jeremy\_Long](https://forum.asana.com/u/Jeremy_Long)\
**Post date:** [24 February 2026 13:53 UTC](https://forum.asana.com/t/cant-find-messages-on-desktop/1125729/2 "2026-02-24T13:53:45Z")

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Hi @Caroline_Bellenger, welcome to the forum!

You can find your messages by using [this search](https://forum.asana.com/t/see-messages-received-in-the-quick-search-options/418532/11). Once you’re there, you can add it to your starred to easily navigate back to in the app or browser.

Best,

Jeremy

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [25 February 2026 01:02 UTC](https://forum.asana.com/t/cant-find-messages-on-desktop/1125729/3 "2026-02-25T01:02:07Z")

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@Caroline_Bellenger,

Update: I’ve included a more current answer than the one @Jeremy_Long linked to (it now accounts for UI updates in the last few years and makes it targeted to what that topic wanted–only messages you received, so just leave out that “not me” for Author):

> [@See Messages received in the quick search options](https://forum.asana.com/t/see-messages-received-in-the-quick-search-options/418532/13):
>
> Re @Emily_Roman’s screenshot, the UI has changed so it looks more like this now, and also this advanced search doesn’t ensare messages you sent too, only messages you received: Thanks, Larry

Thanks,

Larry

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**Author:** ![Caroline\_Bellenger](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/caroline_bellenger/32/103868_2.png) [@Caroline\_Bellenger](https://forum.asana.com/u/Caroline_Bellenger)\
**Post date:** [25 February 2026 01:28 UTC](https://forum.asana.com/t/cant-find-messages-on-desktop/1125729/4 "2026-02-25T01:28:08Z")

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Thanks Jeremy & Larry

Have been able to find in search. Would be much better if creating new messages and old messages were in the same place like a normal inbox 🤷‍♀️

Cheers

Caroline

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [25 February 2026 03:00 UTC](https://forum.asana.com/t/cant-find-messages-on-desktop/1125729/5 "2026-02-25T03:00:17Z")

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> [@Caroline\_Bellenger](#):
>
> Would be much better if creating new messages and old messages were in the same place like a normal inbox

Agree! It would be good to add that in a post in:

> [@See Messages received in the quick search options](https://forum.asana.com/t/see-messages-received-in-the-quick-search-options/418532):
>
> Hi, I believe the tab or button was removed, how can you find your message received now? The only solution we found was to go through Search… Thanks ping @Richard_Sather

and also add your vote for that topic, if you haven’t already.

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [27 March 2026 03:00 UTC](https://forum.asana.com/t/cant-find-messages-on-desktop/1125729/6 "2026-03-27T03:00:21Z")

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Closed on 27 March 2026 03:00 UTC

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