# Can't attach files using Google Drive

**URL:** <https://forum.asana.com/t/cant-attach-files-using-google-drive/75200>\
**Category:** Closed\
**Tags:** attachments, google-drive\
**Created:** [21 February 2020 22:52 UTC](https://forum.asana.com/t/cant-attach-files-using-google-drive/75200 "2020-02-21T22:52:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Elissa\_Voris](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/elissa_voris/32/50084_2.png) [@Elissa\_Voris](https://forum.asana.com/u/Elissa_Voris)\
**Post date:** [21 February 2020 22:52 UTC](https://forum.asana.com/t/cant-attach-files-using-google-drive/75200/1 "2020-02-21T22:52:37Z")

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Briefly describe (1-2 sentences) the Bug you’re experiencing:  
Attaching a file to a task using Google drive is failing with the error “Cannot load Google Drive API”

Steps to reproduce: Open a task, click the “attach a file” icon (paper clip), select Google Drive, choose Google account to sign in with, get error message (sad trombone)

Browser version: Safari 13.0.5 (13608.5.12)

Upload screenshots below:

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**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\
**Post date:** [23 February 2020 17:36 UTC](https://forum.asana.com/t/cant-attach-files-using-google-drive/75200/2 "2020-02-23T17:36:03Z")

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HI @Elissa_Voris and thanks for the report! Could you log into your Asana account from another browser (Chrome would be ideal) and let us know if you’re running into the same issue?

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**Author:** ![Elissa\_Voris](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/elissa_voris/32/50084_2.png) [@Elissa\_Voris](https://forum.asana.com/u/Elissa_Voris)\
**Post date:** [23 February 2020 19:12 UTC](https://forum.asana.com/t/cant-attach-files-using-google-drive/75200/3 "2020-02-23T19:12:19Z")

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I logged in on Chrome (Version 79.0.3945.130) and attaching files from Google Drive is working as expected.

I checked again on Safari and that is still giving me the same error (Cannot load Google Drive API)

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**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\
**Post date:** [24 February 2020 08:32 UTC](https://forum.asana.com/t/cant-attach-files-using-google-drive/75200/4 "2020-02-24T08:32:06Z")

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Thanks for trying that @Elissa_Voris!

Could you please try to clear your cookies and cache? [Clear your browsing history in Safari on Mac - Apple Support (IE)](https://support.apple.com/en-ie/guide/safari/sfri47acf5d6/mac)  
Our team has isn’t able to reproduce the issue with the same version of Safari and strongly believe the issue could be related to your browser cookies and cache. Let us know how you’re getting on, we look forward to your reply!

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [21 October 2021 14:15 UTC](https://forum.asana.com/t/cant-attach-files-using-google-drive/75200/5 "2021-10-21T14:15:03Z")

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