Cannot remove members

[Gila_Halleli]

I was planning on upgrading to a paid version but the cost is WAAAAAY too high, in particular because–in basic-- there’s no way for me to remove one of the members (who’s no longer working here). So, if there are any customer service reps or lurking who can help me to remove the user, I’ll upgrade. If not, I’m sticking with Monday.

Thanks!

[lpb]

@Gila_Halleli,

You can contact support here:

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]

who will be glad to help you.

Thanks,

Larry

[Julien_RENAUD]

Hi @Gila_Halleli
If you need a paid version with x licences, then you can subscribe for x and then you’ll remove the old users so that you keep only x users.