Cannot log out of free account (expired) in order to get logged into new paid account

Hi @tina_shang, welcome to the Asana Community Forum :wave:

You can reach out to our Support team who will be able to assist you further with this, as they have access to additional tools that we don’t have here on the Community team.

You can contact our Support team by following these steps: How to contact our Support Team ✉

I hope this helps!