# Cannot log into Asana on Mac

**URL:** <https://forum.asana.com/t/cannot-log-into-asana-on-mac/122726>\
**Category:** Closed\
**Created:** [25 May 2021 15:39 UTC](https://forum.asana.com/t/cannot-log-into-asana-on-mac/122726 "2021-05-25T15:39:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Chris\_Fossan](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/chris_fossan/32/78148_2.png) [@Chris\_Fossan](https://forum.asana.com/u/Chris_Fossan)\
**Post date:** [25 May 2021 15:39 UTC](https://forum.asana.com/t/cannot-log-into-asana-on-mac/122726/1 "2021-05-25T15:39:45Z")

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Briefly describe (1-2 sentences) the Bug you’re experiencing:

Steps to reproduce: [asana.com/login](http://asana.com/login) page will not allow a login using Chrome. If I clear the cache it will let me log in once. Then logging out and logging back in fails. There is no error message, it just refreshes the page with the login screen again. I have removed all extensions, closed all other applications, removed any virus protectors, reinstalled Chrome completely, and it still will not log in.

Browser version: Mac OS X version 10.9.5, Chrome version 65.0.3325.181 64bit

Upload screenshots below:

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**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [25 May 2021 15:49 UTC](https://forum.asana.com/t/cannot-log-into-asana-on-mac/122726/2 "2021-05-25T15:49:12Z")

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Hi @Chris_Fossan, welcome to the Asana Community Forum 👋🏻

I’m sorry to hear you’re having trouble logging in! Could you please try the troubleshooting steps below and let me know if any of these resolve the issue?

> **[Asana supported browsers and troubleshooting steps | Product guide • Asana...](https://asana.com/guide/help/faq/connectivity#sts=Try%20these%20troubleshooting%20tips%20to%20see%20if%20they%20will%20resolve%20your%20issue:)**
>
> Read about Asana browser compatibility, notes on browser extensions, and troubleshooting.

Looking forward to hearing back from you 🙂

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**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [27 May 2021 13:55 UTC](https://forum.asana.com/t/cannot-log-into-asana-on-mac/122726/3 "2021-05-27T13:55:12Z")

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Hi @Chris_Fossan, just circling back to see if you have any updates here? Let me know 🙂

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**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [3 June 2021 13:56 UTC](https://forum.asana.com/t/cannot-log-into-asana-on-mac/122726/4 "2021-06-03T13:56:19Z")

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Hi @Chris_Fossan, as I haven’t heard back from you just yet, I’ve gone ahead and moved this thread to the #Closed category.

Feel free to reach back out if you’re still experiencing this issue 🙂

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<div class="post-metadata">

**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [10 June 2021 07:00 UTC](https://forum.asana.com/t/cannot-log-into-asana-on-mac/122726/5 "2021-06-10T07:00:33Z")

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