"Cannot load video" message in Asana Premium and Academy tutorials

I keep getting a “Cannot load video – this video is unavailable message” on Safari AND Chrome – and I have ensured both browers are updated. This is when I am trying to watch tutorial videos in the Asana Academy and also when I click on “timeline” in Asana Premium to view one of my campaigns. Can anyone help?

2 posts were merged into an existing topic: Videos Unavailable in Asana Academy