Cannot access team project



My team member created a project and sent an invite for me to join the team. I’ve tried to use the link via the email I received but I keep just returning to my own Asana home page where I’m not able to see the collaborative project that he’s created. What is going on?


Hi @Tim_Kim, is it possible that the email you’re currently logged in with, and the email address that your team member used, were 2 different email addresses? It might be worth trying to click (or copy-and-paste) the link in an Incognito window to be sure.


Another idea that you should also check: your colleague should verify that the project he has created is not private to the project member. If so then only the project members see the project, and you can’t see it even if you’re in the same team. Thus he should invite you or make the project public.