Can’t see appreciation images in the mobile app

[MasaHagiwara]

Briefly describe (1-2 sentences) the Bug you’re experiencing: In the mobile app, I can’t see appreciation characters.

Steps to reproduce: Open a task and comment thread. I can’t see the appreciation images in the comment, nor any images when I press the star button.
I uninstalled and reinstalled the app but it didn’t work.

Browser version: iOS15.6.1, app ver 9.25.0

Upload screenshots below:

[Rebecca_McGrath]

Hi @MasaHagiwara, thanks for flagging this!

Could you please confirm if others users in your Organisation are also experiencing this? I haven’t been able to replicate on my end.

Looking forward to hearing back from you

[MasaHagiwara]

Hi, Rebecca
Actually I’m using the org just myself. So I can’t tell if this happens on cloud side or client side.

[Rebecca_McGrath]

Thanks for confirming, @MasaHagiwara. I’ve escalated this to the Product team and will let you know when I have an update

[Rebecca_McGrath]

Hi @MasaHagiwara, our Product team has confirmed that this should now be resolved Please let me know if you’re still experiencing issues after updating your mobile app.

[MasaHagiwara]

Hi, thanks for the update.
Unfortunately I’m still experiencing the same issue even though using v.9.28.0🥲