Can’t see appreciation images in the mobile app

Community Forum English Bugs Closed
#1

Briefly describe (1-2 sentences) the Bug you’re experiencing: In the mobile app, I can’t see appreciation characters.

Steps to reproduce: Open a task and comment thread. I can’t see the appreciation images in the comment, nor any images when I press the star button.
I uninstalled and reinstalled the app but it didn’t work.

Browser version: iOS15.6.1, app ver 9.25.0

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#2

Hi @MasaHagiwara, thanks for flagging this!

Could you please confirm if others users in your Organisation are also experiencing this? I haven’t been able to replicate on my end.

Looking forward to hearing back from you :slight_smile:

#3

Hi, Rebecca
Actually I’m using the org just myself. So I can’t tell if this happens on cloud side or client side.

#4

Thanks for confirming, @MasaHagiwara. I’ve escalated this to the Product team and will let you know when I have an update :slight_smile:

1 Like
#5

Hi @MasaHagiwara, our Product team has confirmed that this should now be resolved :slight_smile: Please let me know if you’re still experiencing issues after updating your mobile app.