# Can\`t login to my account as using colon in login field was prohibited

**URL:** <https://forum.asana.com/t/can-t-login-to-my-account-as-using-colon-in-login-field-was-prohibited/350958>\
**Category:** Ask the Community\
**Created:** [27 February 2023 06:47 UTC](https://forum.asana.com/t/can-t-login-to-my-account-as-using-colon-in-login-field-was-prohibited/350958 "2023-02-27T06:47:50Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Post date:** [27 February 2023 09:25 UTC](https://forum.asana.com/t/can-t-login-to-my-account-as-using-colon-in-login-field-was-prohibited/350958/2 "2023-02-27T09:25:19Z")

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Hi @Aurimas , welcome to the forum 👋

Have you tried logging in without the mailto: in front of your email address?  
And have you tried using the original invite link that they sent you to access your account?  
If the above doesn’t work, best to [contact support](https://forum.asana.com/t/how-to-contact-our-support-team/87774)

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_[View the full topic](https://forum.asana.com/t/can-t-login-to-my-account-as-using-colon-in-login-field-was-prohibited/350958)._