Calendar Won't Sync

Briefly describe (1-2 sentences) the Bug you’re experiencing:

I synced my calendar with Outlook but it won’t update. I’ve synced calendars before and it generally updates daily but it’s been several days (well over the 24 hour update time) and Outlook still shows the same Asana Tasks that were there on the initial sync. I can’t get it to refresh.

Steps to reproduce:
Sync to Outlook and wait for nothing to happen.

Browser version: Chrome; on Windows 10 Pro

Upload screenshots below: n/a

Hi @Kelly_M and welcome to the Forum!

Have you tried to unsync and sync back your project? That should most likely unlock the situation!
More info in the following article: https://asana.com/guide/help/api/calendar-sync#gl-outlook

Have a great day!

Yes, ma’am! That was my troubleshooting 101 first step. I can do it again and see if it helps, but I would prefer not to have to do that EVERY time. :slightly_smiling_face:

That does sound strange! Is this always happening with the same project or have you experienced the issue with other projects too?

Are you using the web version of Outlook?

Just this one. And, nope! The desktop app.

Thanks for the additional info @Kelly_M! Could you please share the URL of your project?