[BUG] Guest User auto insertion



Some days ago I removed a guest user from a project.
Today I tried to readd him.

  • I clicked on “+” on team project
  • I inserted email
  • I stopped what I was doing and I closed the window (without submit the insertion)

Now I check that this deleted user has been added as “guest user”.

It’s a bug!


@Riccardo_Mares I’m not clear on the problem. You say you removed the guest user and now he’s been added as a guest user again. What were you trying to do that you couldn’t achieve?

  1. I completely removed the user (some weeks ago) “xxx”
  2. I opened the add member window
  3. I writed the email of the ex member on “Add Project Mambers”
  4. I clicked on share this project
  5. I didn’t click on “Add Member” because I decided to not add him anymore

So… formally I think I didn’t add the member.
But in the member list I’ve xxx like guest again.


Weird! I just tried this in one of my projects as a test but didn’t get the same result. I wonder if you could have accidentally hit enter. Or it could just be one-off.


@Riccardo_Mares hmm are you able to remove the person from the project?


User wasn’t in project.
It’s a guest member of my organization.

I don’t know how that user can read this project, that it’s setted “Public
to organization”.

Sorry but I repeat another time my drama: ASANA needs urgently an heave
user management improving.
Please check it:



Hi Riccardo - We can appreciate your frustration here. Thank you for pointing this out to us. Our team is aware of your feedback and we’ll see what we can do. Thanks again.


Hi Alexis, have you got some news about?