# Automation rule not triggering

**URL:** <https://forum.asana.com/t/automation-rule-not-triggering/886020>\
**Category:** Ask the Community\
**Tags:** productivity, tasks\
**Created:** [8 August 2024 14:48 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020 "2024-08-08T14:48:23Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![David\_Stamm](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/david_stamm/32/73954_2.png) [@David\_Stamm](https://forum.asana.com/u/David_Stamm)\
**Post date:** [8 August 2024 14:48 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/1 "2024-08-08T14:48:23Z")

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I have created an automation rule to move the task to another project when it becomes overdue and is completed. I am not able to get this to run, despite having due dates on tasks in the past. What am I missing?

 ![image](https://us1.discourse-cdn.com/asana/original/3X/7/9/79c34cde31d62539a0c63d16d11502962a5355ad.png)

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**Author:** ![Herve\_Buisset](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/herve_buisset/32/287327_2.png) [@Herve\_Buisset](https://forum.asana.com/u/Herve_Buisset)\
**Post date:** [8 August 2024 15:17 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/2 "2024-08-08T15:17:01Z")

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Maybe the problem is that rules run at midnight and will not include tasks with older due dates?

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**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Post date:** [8 August 2024 19:22 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/3 "2024-08-08T19:22:26Z")

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Hi @David_Stamm , to add to @Herve_Buisset advice, you could also consolidate your 2 actions into 1 by selecting ‘Move to another project’ instead of ‘Add to another project’.

This is a good tip if you are on the Advanced tier which has a monthly limit of 25k actions.

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**Author:** ![David\_Stamm](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/david_stamm/32/73954_2.png) [@David\_Stamm](https://forum.asana.com/u/David_Stamm)\
**Post date:** [8 August 2024 19:43 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/4 "2024-08-08T19:43:58Z")

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Thanks Richard. I made that change and Ill see if that makes a difference when the rules run tonight. Fingers crossed.

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**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Post date:** [8 August 2024 20:01 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/5 "2024-08-08T20:01:42Z")

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Um, that won’t make a difference, that will just reduce the amount of actions you are using each month 🙂

What will trigger your rule, is to have a task due today and let it become overdue at midnight.

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**Author:** ![David\_Stamm](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/david_stamm/32/73954_2.png) [@David\_Stamm](https://forum.asana.com/u/David_Stamm)\
**Post date:** [8 August 2024 20:22 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/6 "2024-08-08T20:22:42Z")

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That is the core question. I have had the rule in place, and overdue tasks present, but it was never triggered. The only change now is consolidating the DO THIS part of the rule into a MOVE.

I’ve checked and there aren’t any custom fields in either of the projects, so I don’t think that is the issue. Are there any ways to diagnose or understand why a rule isn’t firing?

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**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Post date:** [8 August 2024 20:25 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/7 "2024-08-08T20:25:27Z")

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@David_Stamm , is your condition met? i.e. when the task becomes overdue at midnight, is it also in the ‘Complete’ Section at that moment in time?

Perhaps remove that Check if condition to make sure the rule is triggering without that.

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [9 August 2024 03:29 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/8 "2024-08-09T03:29:10Z")

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The rule behavior is expected because “Task is overdue” won’t fire on completed tasks. See this and scroll down to **Notes on task overdue triggers** :

> **[Rule triggers](https://help.asana.com/hc/en-us/articles/23060756580891-Rule-triggers#01HQTZHJ7YEQ66JWERNXWMS9JJ)**
>
> Rules are available on Asana Starter, Advanced, Enterprise, and Enterprise+ tiers, as well as legacy tiers Premium, Business, and Legacy Enterprise. 
> Visit our pricing page for more information and...

Perhaps a saved search or reporting/dashboard chart would be an alternative for you, depending; it’s not clear exactly what kind of state/event you’re trying to capture here.

Thanks,

Larry

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**Author:** ![Richard\_Sather](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/richard_sather/32/276096_2.png) [@Richard\_Sather](https://forum.asana.com/u/Richard_Sather)\
**Post date:** [9 August 2024 05:42 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/9 "2024-08-09T05:42:54Z")

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Ah of course, @Larry_Berger_lpb! 👏

I missed that fact that tasks were in a complete state. I was thinking they were simply placed in a ‘Complete’ section (remaining incomplete, in order to move on to the next project). 🙄

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**Author:** ![David\_Stamm](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/david_stamm/32/73954_2.png) [@David\_Stamm](https://forum.asana.com/u/David_Stamm)\
**Post date:** [9 August 2024 10:34 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/10 "2024-08-09T10:34:19Z")

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Larry, Thank you. That is a rationale explanation why this isn’t triggering. I’ve marked a few tasks incomplete and adjusted their due dates to evaluate this.

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [16 August 2024 10:35 UTC](https://forum.asana.com/t/automation-rule-not-triggering/886020/11 "2024-08-16T10:35:00Z")

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Closed on 16 August 2024 10:35 UTC

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