My org has many project boards with various tickets. Sometimes, we have tickets in different projects that are related and we’d like to be able to link tickets so that when a “parent” ticket is closed, the child ticket will automatically close.
As an example, we currently have a ticket for a small bug that is going to be addressed while working on a ticket that involves a related area, but each ticket is in a different project board. Is there a way to link that bug ticket so that it will auto-close when the other ticket is closed?
Hi @EmmyH ,
Welcome to the forum! This can be accomplished with dependencies and rules. In the example you shared (one “parent” bug task that, when fixed/completed, will resolve/complete individual issue tasks in numerous other projects), you could:
- Create all tasks (issues)
- Make all “child” tasks dependent on the parent
- Have a rule on all projects that completes a task when it’s no longer blocked
The result will be: when you complete that “parent” bug, every child will get unblocked and the rule will run to complete them.
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