Attaching Google doc via android

English Forum Mobile Android - Tips & Tricks
1

I can’t seem to attach a Google doc or sheet to a task via the android app. I’ve allowed sharing in the Google folder and the Google doc, but when I try to add the attachment, the file is grayed out and not clickable. I am able to add the Google sheet via desktop and then edit via the android app. Any help is greatly appreciated. Thanks

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Hi Nicole,

Thanks for reporting! I’m the Community Manager here at Asana. This is a bug we’re aware of.

Could you please help us by telling us what type of device you’re on? Settings → About phone → Model number should be enough information. Feel free to send me a private message with this information if you’d prefer not to share it publicly.

In the meantime, a workaround would be to download the file from google drive and then attach it from device storage.

Thanks!

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Thanks for the reply. The phone is a Samsung Galaxy S7 model SM-G930V.

Thanks

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Thanks @NRichie! I’ve forwarded your info to my colleagues on the Android team.

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I actually ran into something similar the other week and didn’t think much of it except it was a quirk/limitation of the app, and also that it wouldn’t open drive links in tasks in the drive app, but instead would download them onto the phone.

I have a Nexus 6 on android 7.1.1 =)

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6

I’m having exactly the same issue. Running the Asana App from a Samsung Galaxy 8. Docs from the Google Drive appear greyed out.

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7

We are also experiencing this problem. Asana, have you fixed this yet?

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8

Any update on this? I just realized this is still an issue on my Galaxy 10+, and is, in my mind, a quite important bug to address since it significantly impact how you can work efficiently mobile. Thanks!

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Any updates on this?

We are using Apple products (Phone and Ipad) and having the same issue. We can’t upload google doc forms from a mobile or tablet device, it must to be done on a Laptop or desktop. In terms of efficiency, it would be great if we could upload documents from google drive from a mobile or tablet.

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I’m having this issue too on a galaxy s8.

Any news on a fix?

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Any update? Still having issue in Ipad and Galaxy s21+

12

Hello! Any update? I’m literally having the same problem with my Galaxy Tab S7 and my Galaxy S21.

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Hii,
I’m using the Samsung A73 and still have this issue.
Is there any updates to this issue?

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Wow, since 2017… I’m seem to have this issue in 2024! I’m using a Google Pixel 6 Pro. All my gsheets are greyed out but I have some Excel sheets and they are showing available to attach… Any ideas?