# Assign request to a person automatically using rules **URL:** \ **Category:** Ask the Community\ **Created:** [10 February 2025 08:01 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357 "2025-02-10T08:01:58Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Bei\_Ding](https://luna1.co/8d76cd.png) [@Bei\_Ding](https://forum.asana.com/u/Bei_Ding)\ **Post date:** [10 February 2025 08:01 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357/1 "2025-02-10T08:01:58Z")
Hi, I work for a engineering team, and we look into setting up a intaking request workflow in Asana to handle the field test request from customer, in this intaking request workflow we will use form to submit the request and each request will be take in as a task in a project board. What I am struggling with is how I can assign the task/request to the contact person stated in the form automatically using Rules? I mean we have a field in form to request customer filling the contact person to the engineering team for this case, and it is this person should be assignee of the task, anyone has any example or tips how can this rule be configured? Tks! ---
**Author:** ![Vanessa\_N](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/vanessa_n/32/284022_2.png) [@Vanessa\_N](https://forum.asana.com/u/Vanessa_N)\ **Post date:** [11 February 2025 14:29 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357/2 "2025-02-11T14:29:53Z")
Hi @Bei_Ding, great question. You can set this up using a combination of forms and custom fields. @Larry_Berger_lpb, one of our Forum Leaders, shared some great tips for a similar question in [this thread](https://forum.asana.com/t/choose-an-assignee-within-a-form/410834/2). > [@Choose an assignee within a Form](https://forum.asana.com/t/choose-an-assignee-within-a-form/410834/2): > > Welcome, @anon14367936, If you’re on Asana Business or Premium, then you can use Rules to accomplish this: Create a single-select custom field as you describe with the names of the potential assignees. In your form, add a single-select question and connect it to the custom field above; the values will automatically populate. (You may not have set it up this way, so if not, delete your field and replace as described.) For each potential assignee, create one rule like this: Triggers: 1) Ta… This approach works best if your pool of potential assignees is small since you’d need to create one value for each potential assignee in the single-select custom field. The rule setup would look like this: ![Screenshot 2025-02-11 at 14.27.21](https://us1.discourse-cdn.com/asana/original/4X/6/f/6/6f6599638ad2b52aa805afe5a38daf01b6a8c543.png) I hope this helps! 🙂 ---
**Author:** ![Phil\_Seeman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/phil_seeman/32/81525_2.png) [@Phil\_Seeman](https://forum.asana.com/u/Phil_Seeman)\ **Post date:** [11 February 2025 20:12 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357/3 "2025-02-11T20:12:48Z")
FYI @Bei_Ding, you can also solve this using a rule in our [Flowsana](https://flowsana.net) integration; we have a rule action to “assign a task from a value in a custom field”, meaning you would not need to create specific paths in your rule for each possible assignee, but rather can just do this: ![image](https://us1.discourse-cdn.com/asana/original/4X/f/7/8/f78d73711ccfdf23dda744de2d63d67d486ef765.png) ---
**Author:** ![Bei\_Ding](https://luna1.co/8d76cd.png) [@Bei\_Ding](https://forum.asana.com/u/Bei_Ding)\ **Post date:** [12 February 2025 08:23 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357/4 "2025-02-12T08:23:43Z")
Tks for tips Phil, but is Flowsana a 3rd app that we need to pay additional fee for? ---
**Author:** ![Bei\_Ding](https://luna1.co/8d76cd.png) [@Bei\_Ding](https://forum.asana.com/u/Bei_Ding)\ **Post date:** [12 February 2025 08:25 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357/5 "2025-02-12T08:25:37Z")
Hi Vanessa, Tks for sharing, I tried and it worked. Only concern I have is that everytime when there is a personal change we have to remember to update the workflow. So ideally if Asana is able to map the Assinee field automatically with the text filed where customer fill in contact person one day. ---
**Author:** ![Phil\_Seeman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/phil_seeman/32/81525_2.png) [@Phil\_Seeman](https://forum.asana.com/u/Phil_Seeman)\ **Post date:** [12 February 2025 11:25 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357/6 "2025-02-12T11:25:17Z")
> [@Bei\_Ding](#): > > is Flowsana a 3rd app that we need to pay additional fee for? Yes, we are a 3rd party app and [there is a cost.](https://support.flowsana.net/help/pricing-and-billing) ---
**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\ **Post date:** [19 February 2025 11:25 UTC](https://forum.asana.com/t/assign-request-to-a-person-automatically-using-rules/1024357/7 "2025-02-19T11:25:25Z")
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