# Asana Suddenly Requires Reload Every ~20 Seconds

**URL:** <https://forum.asana.com/t/asana-suddenly-requires-reload-every-20-seconds/134985>\
**Category:** Closed\
**Created:** [7 September 2021 16:19 UTC](https://forum.asana.com/t/asana-suddenly-requires-reload-every-20-seconds/134985 "2021-09-07T16:19:21Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [16 September 2021 11:08 UTC](https://forum.asana.com/t/asana-suddenly-requires-reload-every-20-seconds/134985/5 "2021-09-16T11:08:52Z")

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Hi @Jon_VanDeventer_CEO, just checking in to see if you have any updates?

If the troubleshooting steps did not work, I’d suggest reaching out to our Support team for further assistance as they have access to additional tools that we don’t have here on the Community team. You can contact them by following the steps below:

> [@How to contact our Support Team email](https://forum.asana.com/t/how-to-contact-our-support-team/87774):
>
> You can contact the Asana support team through our Asana Support chatbot, which can be found at the bottom-right of the Help Center homepage. This method allows us to collect more information about your issue and effectively place your ticket with the team best equipped to assist you. To create a support ticket: Visit the [Help Center homepage](https://help.asana.com/s/). Click the chat icon in the bottom-right corner to open the Asana Support chatbot. Briefly describe your issue in the chat window. If the sugg…

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